Deadly Questions Moderation Platform
Deadly Questions is a platform for the public to ask Aboriginal Victorians questions. The website aims to bring a better understanding to Aboriginal culture and prepare the public for Treaty legislation in Victoria. I designed the moderation platform that worked behind the scenes of the website, effectively a custom CMS for dealing with the question submission and answering process. There were two different interfaces for two different audiences; Aboriginal Victoria (moderating the platform) and Aboriginal groups and individuals (answering the questions).
There was a tricky balance to accomodate, all three parties needed to feel in control, while ultimately Aboriginal Victoria controlled all of the content on the website (although it couldn’t seem that way). The public needed to feel their questions were being answered, Aboriginal groups needed to be heard and Aboriginal Victoria needed to make sure the whole process ran smoothly. The solution helped to put all parties at ease.
When a user submits a question on the website, it appears in Aboriginal Victoria’s feed for approval. This allowed Aboriginal Victoria to filter what questions were passed on to the Aboriginal groups.
An approved question would then appear in all Aboriginal group’s feeds. Anyone was then able to answer it. Users could also decline to answer, removing the question from their individual feed.
Aboriginal groups were able to answer questions as either text, video, or audio.
After at least one answer had been received the question (and answers) would appear in Aboriginal Victoria’s ‘Answer’ feed. They could then approve the answer.
Once at least one anser had been approved the question (along with the answers) were posted on the public facing website.